The products by DEBOSC are handmade and prepared one by one. The products offered on the DEBOSC shop stand as long as there is availability. We have the right to modify the stocking of products that are offered through the shop, and to interrupt the access to the shop at any point and without previous notice.
If we are unable to ship a product quickly, whether it is because there is a shortage of stock or because of other circumstances, we will let you know right away. You will then be able to decide whether to go ahead with your order or to cancel it. If you cancel your order, we will reimburse you.
The pictures and descriptions of the products available for purchase on the shop are approximate and do not compromise DEBOSC in any way.
Shippings are made within a maximum of 4 working days from the day of the placement of the o
The products purchased will be delivered directly to the address indicated during the placement of the order through a courier company. Delivery to the Iberian Peninsule (Spain and Portugal), the Balearic Islands or Andorra takes within 24 and 72 hores. Delivery to Belgium, France, Germany, Italy, the UK, Austria, Ireland, Luxembourg or the Netherlands takes from 4 to 10 days.
The shipping costs are as follows:
– Spain (minus Ceuta, Melilla and the Canaries): FREE
– Belgium, France, Germany, Italy, the UK, Austria, Ireland, Luxembourg, Portugal, the Netherlands or Andorra: 5 €
Is you wish to use a different shipping method or to place an order to a different country or region, please contact us at e-mail and we will try to find a solution.
An order is considered completed when the product is delivered. Should you notice any anomalies in the products, please let us know by e-mail.
The prices that appear on the DEBOSC shop are in euros (€) and include VAT, and are in effect except in the case of typographical errors. DEBOSC has the right to modify prices without previous notice.
In compliance with the laws in effect, you may return any item purchased at DEBOSC within 14 natural days from the date of reception. You may return any DEBOSC article in the original packaging, sealed and in perfect condition without further explanation.
Before returning any item, please let us know at e-mail. If a product is returned because of a defect or a mistake in the order on our side, DEBOSC will take care of the shipping costs of the return and, if that is the case, the new delivery. If a product is returned because you are not convinced, we will reimburse the product but we will not take on the delivery or return charges.
DEBOSC will reimburse the payment for any returned items within 7 days of its reception.
To cancel an order, please contact us at e-mail.
If the cancellation is made before the order is shipped, you will be reimbursed the total amount payed. If the order is cancelled when it has already been shipped, we will reimburse the price of the product but you will need to take care of the shipping and the return costs.